FAQ

Frequently Asked Questions (FAQs)

What about the size?

Our plush slippers are free size and comfortably fit most customers who wear up to UK Size 8.

Is it washable?

Yes! You can easily hand wash or machine wash your slippers. After washing, allow them to dry completely for some time so the sole can properly dry and regain its shape.

Are the slippers suitable for daily use?

Absolutely. WalkOnClouds plush slippers are designed for everyday comfort, whether you're relaxing at home, working remotely, or simply enjoying a cozy day indoors.

Are the slippers soft and comfortable?

Yes! Our slippers are made with ultra-soft plush materials to provide a cloud-like feel and maximum comfort for your feet.

Can I wear them outdoors?

Our slippers are primarily designed for indoor use. However, they can be worn for light outdoor activities such as stepping into your garden, balcony, or driveway.

Do the slippers have anti-slip soles?

Yes, our slippers feature non-slip soles to help provide better grip and stability on most indoor surfaces.

How long does shipping take?

Orders are typically processed within 1-2 business days. Delivery times may vary depending on your location, but most orders arrive within 3-7 business days.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is availabe. Availability will be shown during checkout.Extra charges for cod may apply.

Can I exchange my slippers if needed?

Yes, we offer exchanges within 10 days of delivery, provided the slippers are unused, unworn, and in their original condition. Please refer to our Exchange Policy for complete details.

What should I do if I receive a damaged product?

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos of the product and packaging, and our team will assist you.